Webull Pay LLC is licensed in the following US jurisdictions:
| State | License Number | State Agency Contact Info | Disclosures |
|---|---|---|---|
| Alabama | 873 | State of Alabama State Banking Department P.O. Box 4600 Montgomery, AL 36103-4600 Local (334)242-3452 Toll Free (866)465-2279 https://www.banking.alabama.gov/ | If you have a complaint regarding the company’s money transmission activity in the State of Alabama, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: To submit a complaint, contact: Alabama Securities Commission Enforcement Division P.O. Box 304700 Montgomery, AL 36130-4700 1-800-222-1253 asc@asc.alabama.gov |
| Alaska | AKMT-016854 | State of Alaska, Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807550 (907) 465-2521 | If you have a complaint regarding the company’s money transmission activity in the State of Alaska, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For Alaska Residents Only: If your issue is unresolved by Webull Pay please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One |
| Arizona | 1037596 | Arizona Department of Insurance and Financial Institutions 100 N. 15th Avenue, Suite 261 Phoenix, AZ 85007-2630 Financial Institutions Main: (602) 771-2800 Toll-free: (800) 544-0708 | If you have a complaint regarding the company’s money transmission activity in the State of Arizona, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. If you still have an unresolved complaint regarding Webull Pay’s money transmission activity, you may complete an Online Complaint Form as stated on the https://difi.az.gov/complaint. |
| Arkansas | 127141 | Arkansas Securities Department Heritage West Building 201 East Markham Street, Suite 300 Little Rock, AR 72201-1692 (501) 324-9260 | Webull Pay, is a licensed money transmitter under Title 23, Chapter 55 of the Arkansas Code. Questions or concerns should be directed to Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For any unresolved consumer complaints, please contact: Arkansas Securities Department, Heritage West Building, 201 East Markham Street, Suite 300, Little Rock, AR 72201-1692, Telephone #: (501) 324-9260. Arkansas consumers may file a complaint online at https://securities.arkansas.gov/file-a-complaint-2/. |
| Colorado | Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 (303) 894-7570 | If you have a complaint regarding the company’s money transmission activity in the State of Colorado, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. Colorado State Banking Commissioner CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website: Money Transmitters | DORA Division of Banking (colorado.gov) Complaint Form: https://docs.google.com/document/d/0BzYdkXo6Bxz2SFhUZ3hfZWJreHM/edit?resourcekey=0-FQW0xX6fxpBOo7nOnDUjgA | |
| Connecticut | MT-1886762 | Connecticut Department of Banking 260 Constitution Plaza #1 Hartford, CT 06103-1800 (860) 240-8299 | If you have a complaint regarding the company’s money transmission activity in the State of Connecticut, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103-1800 Tel: 860-240-8170 Connecticut consumers with complaints or concerns can contact the department at Online eLicensing Instructions |
| Delaware | 37099 | Office of the State Bank Commissioner Compliance 1110 Forrest Avenue Dover, DE 19904 (302) 739-4235 | If you have a complaint regarding the company’s money transmission activity in the State of Delaware, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Delaware Office of the State Bank Commissioner 1110 Forrest Avenue Dover, DE 19904 Attention: Compliance (302) 739-4235 or (302) 577-6722 |
| District of Columbia | MTR1886762 | District of Columbia Department of Insurance, Securities, and Banking 1050 First Street NE, Suite 801 Washington, District of Columbia 20002 (202) 727-8000 | If you have a complaint regarding the company’s money transmission activity in the District of Columbia, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the District of Columbia Department of Insurance, Securities, and Banking at: Telephone: (202) 727-8000 Fax: (202) 354-1058 Email: disb.complaints@dc.gov |
| Florida | MTR1886762 | Florida Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL 32399-0376 (800) 848-3792 | If you have a complaint regarding the company’s money transmission activity in Florida, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Florida Office of Financial Regulation at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free). NOTICE: By the Florida Office of Financial Regulation BY GRANTING WEBULL PAY, LLC A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES. |
| Georgia | 1886762 | 2990 Brandywine Rd, Suite 200 Atlanta, Georgia 30341 (888) 986-1633 | If you have a complaint regarding the company’s money transmission activity in in the State of Georgia, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. If you still have an unresolved complaint regarding Webull Pay money transmission activity, you may contact the Georgia Department of Banking and Finance - Consumer Resources at (770) 986-1633. For more information, please refer tohttps://dbf.georgia.gov/i-have-question-or-complaint-aboutseller-issuer-payment-instruments-or-money-transmitter.To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, at http://www.consumerfinance.gov/complaint/ or by telephone at (855) 411-2372. |
| Idaho | MTL-308 | Idaho Department of Finance at: P.O. Box 83720, Boise, ID 83720-0031 (208) 332-8004 | If you have a complaint regarding the company’s money transmission activity in the State of Idaho, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Idaho Department of Finance at: P.O. Box 83720, Boise, ID 83720-0031 Telephone: (208) 332-8004 Email: securities@finance.idaho.com |
| Illinois | MT.0000447 | Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 (888) 473-4858 | If you have a complaint regarding the company’s money transmission activity in the State of Illinois, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about Webull Pay at Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 Tel: 1-888-473-4858 (toll-free). Illinois consumers with complaints or concerns can contact the department at Division of Financial Institutions File a Complaint (illinois.gov) |
| Indiana | Indiana Department of Financial Institutions Consumer Credit Division 30 South Meridian, Suite 300 Indianapolis, IN 46204 | If you have a complaint regarding the company’s money transmission activity in the State of Indiana, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Indiana Department of Financial Institutions 30 S Meridian St #300, Indianapolis, IN 46204 (317) 232-3955 Webull Pay LLC holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions. | |
| Iowa | 2022-0010 | State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 (515) 281-4014 | If you have a complaint regarding the company’s money transmission activity in the State of Iowa, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Iowa Division of Banking 200 East Grand Avenue, Suite 300 Des Moines, IA 50309-1827 Tel: 515-281-4014 Iowa consumers with complaints or concerns can contact the department at Contact Us Form | Iowa Division of Banking (state.ia.us) |
| Kansas | MT.0000212 | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 (785) 296-2266 | If you have a complaint regarding the company’s money transmission activity in the State of Kansas, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. If you still have an unresolved complaint regarding Webull Pay money transmission activity, you may file it by contacting the Office of the State Bank Commissioner. 1) Complete consumer assistance PDF form English: https://www.osbckansas.org/consumer_files/complaintform.pdf Spanish: https://www.osbckansas.org/wp-content/uploads/spanish_complaintform.pdf 2) Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org If submitting electronically, submit your complaint here:https://www.osbckansas.org/consumers/file-acomplaint/. KS e-Licensing Portal for filing a complaint. KS State Bank Commissioner of Kansas Complaint Portal:https://www.osbckansas.org/consumers/file-a-complaint/ |
| Kentucky | Kentucky Department of Financial Institutions 500 Mero Street, 2SW19 Frankfort, KY 40601 (800) 223-2579 | If you have a complaint regarding the company’s money transmission activity in the State of Kentucky, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. | |
| Louisiana | Louisiana Office of Financial Institutions PO Box 94095 Baton Rouge, LA 70804-9095 (225) 925-4660 | If you have a complaint regarding the company’s money transmission activity in Louisiana, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. Louisiana Office of Financial Institutions To file a complaint, contact: Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095 Tel : (225) 925-4660 complaints@ofi.la.gov Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable. Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the resident initiates the transaction. The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time. Any surety bonds that Webull Pay LLC is required to maintain for the benefit of Louisiana residents may not be sufficient to cover all losses incurred by the residents. Louisiana residents should perform research before purchasing or investing in virtual currency. | |
| Maine | N/A | Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 (207) 624-8603 | If you have a complaint regarding the company’s money transmission activity in the State of Maine, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 35 State House Station Augusta, Maine 04333 Tel: 800-DEBT LAW (800-332-8529) |
| Maryland | N/A | Maryland Commissioner of Financial Regulation 1100 N. Eutaw Street, Suite 611, Baltimore, MD 21201 (888) 784-0136 | If you have a complaint regarding the company’s money transmission activity in the State of Maryland, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Webull Pay (License No. and NMLS ID: #1886762) at 1100 N. Eutaw Street, Suite 611, Baltimore, MD 21201 or by phone at (888) 784-0136 Verify Webull Pay at: https://www.nmlsconsumeraccess.org/, unique ID #1886762 |
| Michigan | MT0024114 | Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 (877) 999-6442 | If you have a complaint regarding the company’s money transmission activity in the State of Michigan, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Michigan Department of Insurance and Financial Services (DIFS) Office of Consumer Services PO Box 30220 Lansing, MI 48909-7720 |
| Minnesota | MN-MT-1886762 | The Minnesota Department of Commerce Golden Rule Building, 85 7th Place East Suite 280 Saint Paul, Minnesota 55101 (651) 539-1500 | If you have a complaint regarding the company’s money transmission activity in the State of Minnesota, please contact Webull Pay via email at complaints@webull-pay.com and/or via Webull Pay App. The Minnesota Department of Commerce (www.commerce.state.mn.us) will accept complaints at 651-539-1500 or by mail (Main Office, Golden Rule Building, 85 7th Place East Suite 280 Saint Paul, Minnesota 55101) |
| Mississippi | 1886762 | Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236 (601) 321-6901 | The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Webull Pay via email atcomplaints@webullpay.com and/or via Webull Pay App to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Webull Pay’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/. MS e-Licensing Portal for filing a complaint: MS Banking & Consumer Finance complaint page: https://dbcf.ms.gov/complaint-form/ |
| Missouri | MO-23-9324 | Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65102 (573) 751-3242 | If you have a complaint regarding the company’s money transmission activity in the State of Missouri, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Missouri Division of Finance at: Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65102 Telephone: (573) 751-3242 |
| Nebraska | N/A | Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 (402) 471-3445 | If you have a complaint regarding the company’s money transmission activity in the State of Nebraska, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Nebraska Department of Banking and Finance PO Box 95006 1526 K St #300 Lincoln, NE 68508 Tel: (877) 471-3445 |
| Nevada | MT11203 | Nevada Department of Business and Industry 1830 College Parkway, Suite 100 Carson City, NV 89706 (775) 684-2970 | If you have a complaint regarding the company’s money transmission activity in the State of Nevada, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Nevada Department of Business and Industry 1830 College Parkway, Suite 100 Carson City, NV 89706 (775) 684-2970 Webull Pay is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by Webull Pay. |
| New Hampshire | 24641-MT | New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord NH 03301 (603) 271-3561 | If you have a complaint regarding the company’s money transmission activity in the State of New Hampshire, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the New Hampshire Banking Department at: New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord NH 03301 Telephone: (603) 271-3561 Email: nhbd@banking.nh.gov |
| New Jersey | License Ref# 2305600 | New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625 (800) 446-7467 | If you have a complaint regarding the company’s money transmission activity in the State of New Jersey, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625 (800) 446-7467 |
| New Mexico | N/A | Financial Institutions Division P.O. Box 25101 Santa Fe, NM 87504 (505) 476-4885 | If you have a complaint regarding the company’s money transmission activity in New Mexico, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: New Mexico Regulation and Licensing Department Financial Institutions Division P.O. Box 25101 Santa Fe, NM 87504-5101 |
| North Carolina | 208259 | North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27699-4309 (919) 733-3016 | If you have a complaint regarding Webull Pay’s money transmission activity in the State of North Carolina, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the North Carolina Commissioner of Banks at: North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27699-4309 Telephone: (919) 733-3016 |
| North Dakota | MT104046 | North Dakota Department of Financial Institutions at: 200 Schafer Street, Suite G Bismarck, ND 58501-1204 (701) 328-9933 | If you have a complaint regarding the company’s money transmission activity in the State of North Dakota, Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the North Dakota Department of Financial Institutions at: 200 Schafer Street, Suite G Bismarck, ND 58501-1204 Telephone: (701) 328-9933 Email: dfi@nd.gov Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. |
| Ohio | OHMT229 | Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, Ohio 43215-6120 (866) 278-0003 | If you have a complaint regarding the company’s money transmission activity in the State of Ohio, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Ohio Department of Commerce at: Division of Financial Institutions 77 South High Street, 21st Floor Columbus, Ohio 43215-6120 Telephone: (866) 278-0003 |
| Oklahoma | N/A | Oklahoma Department of Banking 2900 North Lincoln Boulevard Oklahoma City, OK 73105 (918) 295-3649 | If you have a complaint regarding the company’s money transmission activity in the State of Oklahoma, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. To file a complaint, contact: Oklahoma State Banking Department 2900 North Lincoln Boulevard Oklahoma City, Oklahoma 73105 Tel: 405-521-2782 |
| Oregon | N/A | Oregon Division of Financial Regulation P.O. Box 14480 Salem, OR 97309-0405 (866) 814-9710 | If you have a complaint regarding the company's money transmission activity in the State of Oregon, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Oregon Division of Financial Regulation at: Oregon Division of Financial Regulation P.O. Box 14480 Salem, OR 97309-0405 Telephone: (866) 814-9710 Email: DCBS.DFCSMAIL@oregon.gov |
| Pennsylvania | 98371 | Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, Pennsylvania 17101 (800) 722.2657 | If you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: Pennsylvania Department of Banking and Securities (DoBS) Consumer Services Office 17 N. 2nd Street, Suite 1300 Harrisburg, PA 17101 Tel: 1.800.PA.BANKS or (1.800.600.0007) |
| Puerto Rico | N/A | Office of the Commissioner of Financial Institutions 1492 Ponce de Leon Avenue, Suite 600 Centro Europa Building San Juan, PR 00907 Telephone: (307) 777-6605 | If you have a complaint regarding the company’s money transmission activity in the State of Puerto Rico, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Puerto Rico Office of the Commissioner of Financial Institutions at: Office of the Commissioner of Financial Institutions 1492 Ponce de Leon Avenue, Suite 600 Centro Europa Building San Juan, PR 00907 Telephone: (307) 777-6605 |
| Rhode Island | 20224389CT | State of Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue, Bldg. 68-2 Cranston, RI 02920 (401) 462-9503 | If you have a complaint regarding the company’s money transmission activity in the State of Rhode Island, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Rhode Island Department of Business Regulation at: State of Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue, Bldg. 68-2 Cranston, RI 02920 Telephone: (401) 462-9503 Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. |
| South Carolina | N/A | South Carolina Money Service Division Rembert C. Dennis Building Columbia, SC 29201 (573) 751-3242 | If you have a complaint regarding the company’s money transmission activity in the State of South Carolina, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the South Carolina Money Service Division at: Money Service Division Rembert C. Dennis Building Columbia, SC 29201 Telephone: (573) 751-3242 |
| South Dakota | 1886762.MT | South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 (605) 773-3421 | If you have a complaint regarding the company’s money transmission activity in the State of South Dakota, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. |
| Tennessee | 1886762 | Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 (615) 741-2236 | If you have a complaint regarding the company’s money transmission activity in the State of Tennessee, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Tennessee Department of Financial Institutions at: Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 (615) 741-2236 Please note that this license and the required surety bond do not cover the transmission of virtual currency. Webull Pay is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. |
| Utah | 216 | N/A | If you have a complaint regarding the company’s money transmission activity in the State of Utah, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. Virtual Currency Disclosure Webull Pay is licensed by the Utah Department of Financial Institutions as a money transmitter. At this time, the Utah Department of Financial Institutions does not license or regulate services related to virtual currency. |
| Vermont | MT-186762 | Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620 (802) 828-3301 | If you have a complaint regarding the company’s money transmission activity in the State of Vermont, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: State of Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620-3101 Tel: (888) 568-4547 |
| Washington | 550-MT-142656 | State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501 (360) 902-8700 | If you have a complaint, first contact the consumer assistance division of Webull Pay via email atcomplaints@webullpay.com and/or via Webull Pay App and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods: File a complaint online, mail or fax: Call us: 1-877-RING DFI (1-877-746-4334) Email us: CSEnforceComplaints@dfi.wa.gov |
| West Virginia | WVMT-1886762 | West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302 (304) 558-2294 | If you have a complaint regarding the company’s money transmission activity in the State of West Virginia, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact: West Virginia Division of Financial Institutions 900 Pennsylvania Avenue Suite 306 Charleston, WV 25302-3542 Tel: 1-800-368-8808 |
| Wisconsin | 242 | Wisconsin Department of Financial Institutions 4822 Madison Yards Way, North Tower Madison, WI 53705 (608) 261-7578 | If you have a complaint regarding the company’s money transmission activity in the State of Wisconsin, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Wisconsin Department of Financial Institutions 4822 Madison Yards Way, North Tower Madison, WI 53705 (608) 261-7578 |
| Wyoming | 7305 | Wyoming Department of Audit Hathaway Building 2300 Capitol Ave., 2nd Floor. Cheyenne, WY 82002 (307) 777-6605 | If you have a complaint regarding the company’s money transmission activity in the State of Wyoming, please contact Webull Pay via email at complaints@webullpay.com and/or via Webull Pay App. For unresolved complaints, please contact the Wyoming Department of Audit at: Wyoming Department of Audit Hathaway Building 2300 Capitol Ave., 2nd Floor. Cheyenne, WY 82002 Telephone: (307) 777-6605 |
If you experience any issues please contact Webull Pay customer support via App or at customersupport@webullpay.com.
Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Bakkt Crypto as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing help@bakkt.com.
Webull has collaborated with Bakkt Crypto Solutions, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull and Bakkt are separate entities. As a customer of both Webull and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.
Cryptocurrency services are provided by Bakkt Crypto Solutions, LLC (NMLS ID 1890144) through a software licensing agreement between Bakkt Crypto Solutions, LLC (“Bakkt”) and Webull Pay LLC. Bakkt is not a registered broker-dealer or a member of SIPC or FINRA. Cryptocurrencies are not FDIC or SIPC insured. Bakkt Crypto Solutions, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt licenses and disclosures.
For more assistance, please contact us via our in app Help Center or at customersupport@webullpay.com.