If you experience any issues please contact Webull Pay customer support via App or at customersupport@webullpay.com.

Please be aware of fraud and potential scams. Any actual or suspected Unauthorized Access and/or Unauthorized Activity will be treated by Bakkt Crypto as potentially fraudulent. You agree to notify us within twenty-four (24) hours if you become aware of or suspect any Potentially Fraudulent Activity, by emailing help@bakkt.com.

Webull has collaborated with Bakkt Crypto Solutions, LLC ("Bakkt") to provide you convenient access to cryptocurrency trading. Webull and Bakkt are separate entities. As a customer of both Webull and Bakkt, you have an account at Bakkt to manage your cryptocurrencies.

Cryptocurrency services are provided by Bakkt Crypto Solutions, LLC (NMLS ID 1890144) through a software licensing agreement between Bakkt Crypto Solutions, LLC (“Bakkt”) and Webull Pay LLC. Bakkt is not a registered broker-dealer or a member of SIPC or FINRA. Cryptocurrencies are not FDIC or SIPC insured. Bakkt Crypto Solutions, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt licenses and disclosures.

For more assistance, please contact us via our in app Help Center or at customersupport@webullpay.com.